The Delight is in the Details

“The true secret of happiness lies in taking a genuine interest in all the details of daily life.” ~ artist William Morris

I received a lovely email recently from a young woman who purchased a handmade piece of jewelry from my online Etsy shop. She expressed her pleasure in the item she had chosen, and then wrote something that touched me even more – she was surprised and grateful that I had included a hand-written note thanking her for her purchase!

As a conscious business owner, one of the most fulfilling and rewarding efforts you can make is to pay attention to the details. An important aspect of being a conscious entrepreneur is that you are focused on the experience of doing business – for your client or customer, and for yourself and your team. This is very different than the old business model, where productivity and profits matter most. Conscious entrepreneurs know that relationships, service and quality are immensely important.

It really only takes a few minutes to add a little something extra to your products and services: a hand-written note, a special card or small gift, a personal phone call, an ecard, or an unexpected bonus product.  A small yet powerful gesture can show your appreciation for their time, attention and trust.

Take time to make your own list of ways to say “Thank you!” Create a place to collect your gifts and cards, so they are easily accessible when you need them. And then use them!

You never know when a special touch that takes you just a few minutes will make someone’s day brighter, lighter, and more joyful – remember, the delight is in the details!

Indie is also a contributing author to Insights to Create a Conscious Business. This FREE eBook contains insights from dozens of conscious entrepreneurs, all designed to open up your greatest possibility in business.

Speak Your Mind